Policies
PRIVACY STATEMENT
Ilovefashion.com.au is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This section describes ilovefashion’s Privacy Policy
The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services your request from us and may include; information you provide us when you purchase goods or services. This information will include your name, address and contact details.
Information derived from communications between us and you
We also collect information about you when you download trials from our website www.ilovefashion.com.au. The use of facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us an email we will record you email address.
How we use your information
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information:
- To establish and maintain your relationship as a customer of ilovefashion.com.au
- To provide the products and services you requested from ilovefashion.com.au
- To administer and manage those products and services
- To answer your inquiry
- For direct marketing by email, specials on products and services you have shown interest in.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from ilovefashion.com.au which you would not like to receive, please contact us and we will remove your name from our mailing list.
Access to your personal information
In most cases, you can gain access to the personal information that ilovefashion.com.au holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
Security
ilovefashion.com.au will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information will be stored in a secure server or secure files.
The ilovefashion.com.au online boutique follows the industry standard, Secure Sockets Layer (“SSL”), for the transfer of sensitive data over the internet. When entering your credit card number online, a lock icon will appear in the bottom right of your browser window. This icon is your confirmation that SSL has been activated for the transfer of your personal information. Another indication of SSL activation is that the displayed URL will start with “https.”
However, the internet is not always a secure method of transmitting information. Accordingly, ilovefashion.com.au cannot accept responsibility for the security if information you send to, or receive from us over the Internet or for any unauthorised access or use of that information.
Changes to this Privacy Policy
It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.ilovefashion.com.au. We suggest that you visit our site regularly to keep up to date with any changes.
Contact Us
If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please email us at info@ilovefashion.com.au
Eligibility to purchase
The purchase of products from ilovefashion.com.au is limited only to parties who can enter into and form contracts in accordance with the Australian law. Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. Please be aware that any fraudulent activity will be reported to the police. ilovefashion.com.au is only available to customers who meet our terms of eligibility. Purchases made are for personal use only and must not be resold or used for commercial benefit. ilovefashion.com.au reserves the right to decline multiple quantities to one customer or address.